Browser Requirements

Our websites have been tested to work with:

Download Internet Explorer Internet Explorer version 11 and later
Download Firefox Firefox 27 and later
Download Chrome Google Chrome 30 and later
Download Safari Safari 8 and later

If you use an older version of one of these browsers, you may experience technical difficulties in using the Healthy Blue Choice online application.

Turn on JavaScript

You must also have JavaScript enabled in your browser's preferences. By default, this is turned on, but if it is not, please turn it on. You can find out how to turn on javascript by reading the help files for your specific browser. Here are some examples on how to do this:

  • Microsoft Internet Explorer: Go to the Tools menu and open Internet Options. Click the Security tab and then click Custom Level . Scroll down until Active Scripting or Scripting appears. Check Enable. Click on "OK" twice to apply the change and exit. JavaScript will now work.

  • FireFox: Select Options... from the Tools menu. Click on the Advanced section and then select Content sub-section. Ensure that Enable JavaScript is checked.

  • Safari: From the menu bar, select "Safari" --> "Preferences...", then click the "Security" icon. Click on the checkbox next to "Enable Javascript".

Turn on Cookies

Our website requires cookies to be enabled on your browser. By default, cookies are turned on, but if it is not, please turn it on. Here are some examples on how you can do this:

  • Internet Explorer instructions
    1. Open Internet Explorer.
    2. Click on "Tools"
    3. Click on "Internet Options"
    4. Click on "Privacy"
    5. Click on "Advanced"
    6. Scroll down to the "Cookies" section
    7. To enable: Ensure that "Override automatic cookie handling" is NOT checked.
    8. Click "OK" twice
  • Firefox instructions
    1. Click on "Tools" in the top toolbar
    2. Click on "Options" in the drop down box
    3. Click on "Privacy" in the category window
    4. Ensure the "Accept Cookies from site" is checked
  • Safari instructions
    1. Click on "Safari" from the top menu and select "Preferences"
    2. Click on the padlock graphic titled "Security"
    3. Under "Accept Cookies" be sure that "Only from sites you navigate to" is selected.

Contact Individual Plans

Talk to one of our individual plan representatives, Monday to Friday, 8:00am to 4:30pm (PST).

Within Metro Vancouver
 604 419-2000

Toll-free within BC
1 877 PAC-BLUE
(1 877 722-2583)

 Mailing address & fax
Pacific Blue Cross
PO Box 7000
Vancouver, BC
V6B 4E1 Canada
Fax: 604 419-2199